Eligibility Requirements for Services

We’re Here to Help!

Lakeview Pantry serves thousands of people in the city of Chicago through our various food and social service programs. Each program has different requirements for service. Please read the following for more information:

Sheridan Market

Our Sheridan Food Access program serves our neighbors who live on the North and Northwest Sides whose incomes are below certain guidelines. We do NOT require proof of income but you will sign an official form that states you meet the guidelines. Our Sheridan Market service area is bounded by the following streets:

  • North Avenue to the South
  • Lakeshore Drive on the East
  • Western Avenue on the West
  • Bryn Mawr on the North
The Online Market

The Online Market serves our neighbors who live in both the Sheridan Market zone and the La Casa Norte Fresh Market zone. We do NOT require proof of income but you will be required to attest that you meet the official guidelines. Please visit our Online Market page for more information.

La Casa Norte’s Fresh Market

The Fresh Market Food Access program serves our neighbors who live in the Humboldt Park neighborhood whose incomes are below certain guidelines. We do NOT require proof of income but you will sign an official form that states you meet the guidelines. Our Fresh Market service area is bounded by the following streets:

  • Chicago Avenue to the South
  • Kedzie Avenue on the East
  • Cicero Avenue on the West
  • Armitage Avenue on the North
Home Delivery Program

Our Home Delivery program serves our elderly, disabled, and homebound neighbors who cannot physically make it into the Pantry. The service area is the same as our Sheridan Market. Home Delivery clients must fill out an application to be eligible for the program. Please click here for more information.

Social Services and Mental Wellness Programs

Our Social Services and Mental Wellness programs have no residency requirements which means we serve anyone in the city needing our assistance. Please reach out to our Social Services department at socialservices@lakeviewpantry.org or by calling 773-525-1777 x 216 to schedule an appointment with a case manager or counselor.

Questions?

Please call us for any questions regarding your eligibility for services:
(773) 525-1777

Office Hours:
M – F,  9 a.m. – 5 p.m. 

Frequently Asked Questions

Am I Eligible for Food Services?

Our food access programs serve our neighbors who live on the North and West Sides whose incomes are below certain guidelines. We do NOT require proof of income but you will sign an official form that states you meet the guidelines.
The service area for our Sheridan Site and Home Delivery program is bounded by the following streets:

  • North Avenue to the South
  • Lakeshore Drive on the East
  • Western Avenue on the West
  • Bryn  Mawr Street on the North

The service area for the Fresh Market in Humboldt Park is bounded by the following streets:

  • Chicago Avenue on the South
  • Kedzie Avenue on the East
  • Cicero Avenue on the West
  • Armitage Avenue on the North

If you do not live within our area, please contact the Greater Chicago Food Depository at 773.247.3663 or www.chicagosfoodbank.org and click on “Need Food” to find an organization near you.

When should I come, and should I come early to wait in line?

Our hours of operation vary by location, so please check each location’s specific hours under the Get Food menu on our website. You should NOT plan to arrive early as we do not want you to have to wait outside. Arriving early does not mean you will be served first as we use a random lottery system to call your name. It is also very important that we respect our neighbors and nearby storefronts so we try to avoid a line whenever possible. Thank you for your cooperation with this request.

Please know that we are committed to providing you with the same quantity and quality of food no matter what time you arrive, and we will never run out of food.

What do I need to bring with me? What documents?

If it’s your first time visiting Lakeview Pantry, the most important thing to consider is how you will get the food home. Many of our clients bring their own shopping carts with wheels to transport their food. You may bring your own bags and boxes, or we can give you bags and boxes if you need them.

Please bring documents or a piece of mail with your name and current address to your first visit, it will help us for a couple of reasons. First, it will speed up our process and make your wait time shorter. Also, it helps us to make sure we record your information correctly. We don’t require these documents on your first visit – but it’s very helpful if you could bring them. After your first visit, we will periodically again ask for proof of identity and address.

If you are interested in Home Delivery service, please note that there is an application process. For more information and to apply, please contact Eva Trampka at (773) 525-1777 x 224 or eva@lakeviewpantry.org.

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What type of food will I receive? Do I have a choice?

Typically, a household of one person will get about 50 pounds of food, or a two week supply. The food we distribute changes every day but usually you will get a selection of frozen meat, fresh produce, dairy, eggs, milk, bread, canned good and dry goods.

People who are homeless or who don’t have a stove and refrigerator will receive a collection of ready-to-eat foods, including dry goods, canned food, and fresh produce.

You will have many choices and be paired with a personal shopper to help you select your groceries. You will have choices based on categories like “canned vegetables.” We often have many different kinds of each category of food – you can choose the ones you want or none at all. Choices are limited within a category of similar items. For example, you can trade canned corn for canned peas, but you can’t trade canned corn for frozen meat.

What if I am physically unable to come to the Pantry?

Please note, our Lakeview Pantry Sheridan site at 3945 N. Sheridan Rd. is fully handicap accessible. If you are unable to come in, we have a form from the State of Illinois you need to sign that gives permission for someone else to pick up your food. This form is called a “Proxy.” Please click below to access the Proxy form.

If you are a caregiver for someone who needs food and cannot physically come in to our sites please print out the Proxy form, have the food recipient sign it, and bring it into the Pantry with you.

Proxy Form for Lakeview Pantry Sheridan location

Proxy Form for Lakeview Pantry Sheridan location in Spanish

We can also mail this form to our Sheridan location at 3945 N. Sheridan, Chicago IL 60613. 

In addition, if you cannot physically make it into the Pantry, you may fill out an application for Home Delivery here

 

Is there parking available?

Only street parking is available at our sites but all are easily accessible via public transportation. Clients who have a car may park in the loading zone with your flashers on for a brief period of time to load groceries.


“Lakeview Pantry has changed our lives. Thanks to the Pantry, we have healthy, colorful food every night for dinner and my kids have snacks to bring to school. I don’t have to worry about what we will eat tomorrow, because Lakeview Pantry is there to help.”

Gloria
Lakeview Pantry Client

Lakeview Pantry Exists Because of the Support of Our Neighbors.

With 3 food distribution programs that deliver more than 1.6 million pounds of food to our neighbors each year and social services that help clients achieve independence, Lakeview Pantry aims to end hunger for good. Get help today!

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