A native of Champaign, Illinois, Rich honed his business skills through success in retail — from the sales floor, to buying offices, to store management, he learned the buying, selling and negotiating skills that helped him market a $100M category of luxury retail goods. The common thread throughout has been his passion for customer service; Rich was designated a Customer Service All-Star, the highest honor at Nordstrom, and was named @properties Rookie of the Year after working for the real estate company for just six months.
Giving back has always played a prominent role in both his personal and professional life. After many years as a weekly volunteer and Community Ambassador, Rich was named to the Board of Directors at Lakeview Pantry in 2020. He also serves on the Professional Standards Board for both the Chicago and Illinois Associations of Realtors.
Rich brings a global perspective to the real estate business. He earned a Bachelor of Arts degree in French and Marketing from the University of Illinois, and spent a life-changing year studying at the University of Burgundy in Dijon, France. While his career has afforded him the opportunity to inhabit some of this country’s most exciting cities (including New York, San Francisco, and Boston), he has always considered Chicago his home. He’s lived in various neighborhoods, from his urban pioneer days in Wicker Park in the early ‘90s, to Uptown, the Gold Coast and Lakeview, where he currently resides with his partner, interior designer Ben Stringfellow, and Gigi, their French Bulldog.