Our hours of operation vary by location, so please check each location’s specific hours under the “Get Food” menu on our website. You should NOT plan to arrive early. Thank you for your cooperation with this request.

Please know that we are committed to providing you with the same quantity and quality of food no matter what time you arrive, and we will never run out of food.

If it’s your first time visiting Nourishing Hope, the most important thing to consider is how you will get the food home. Many of our clients bring their own shopping carts with wheels to transport their food. You may bring your own bags and boxes, or we can give you bags and boxes if you need them.

Please bring documents or a piece of mail with your name and current address to your first visit: this will help us for a couple of reasons. First, it will speed up our process and make your wait time shorter. Also, it helps us to make sure we record your information correctly. We don’t require these documents on your first visit – but it’s very helpful if you could bring them. After your first visit, we will periodically again ask for proof of identity and address.

If you are interested in Home Delivery service, please note that there is an application process. For more information and to apply, please contact Eva Trampka at (773) 525-1777 x224 or eva@lakeviewpantry.org.

Typically, a household of one person will get about 50 pounds of food, or a two week supply. The food we distribute changes every day but usually you will get a selection of frozen meat, fresh produce, dairy, eggs, milk, bread, canned good and dry goods.

People who are experiencing homelessness or who don’t have a stove and refrigerator will receive a collection of ready-to-eat foods, including dry goods, canned food, and fresh produce.

We are currently pre-packaging our food for distribution during COVID-19 for safety reasons, and we understand you may receive some food items you’re not fond of. You may give your unwanted items to a neighbor in need, or let the staff member or volunteer know you don’t want something and they can return it inside. PLEASE DO NOT discard these items outside the building or in the Walgreens parking lot (at our Sheridan Market).

We understand that this model does not allow for choice of products, but to reduce the chances of virus transmission, we need to provide service as quickly and safely as possible. We will resume normal operations as soon as it is safe to do so. Please know that you will receive a variety of healthy foods from each of the main categories including: dairy, meats, dry goods, and produce.

Please see below for food safety information about the groceries we provide.

Please note, our Nourishing Hope Sheridan Market at 3945 N. Sheridan Rd. is fully handicap accessible. If you are unable to come in, we have a form from the State of Illinois you need to sign that gives permission for someone else to pick up your food. This form is called a “Proxy.” Please click below to access the Proxy form.

If you are a caregiver for someone who needs food and cannot physically come in to our sites please print out the Proxy form, have the food recipient sign it, and bring it into the Pantry with you.

Download the Proxy Form for our Sheridan Market in English

Download the Proxy Form for our Sheridan Market in Spanish

In addition, if you cannot physically make it into the Pantry, you may fill out an application for Home Delivery here.

Only street parking is available at our sites but all are easily accessible via public transportation. Clients who have a car may park in the loading zone with your flashers on for a brief period of time to load groceries.