Lakeview Pantry is looking for a Bilingual Therapist.
Come work for a cause you can believe in – at an organization that will believe in you! We are looking to hire a Bilingual Therapist to support Lakeview Pantry’s Avondale and Humboldt Park locations.
Scope and Responsibilities
The Therapist’s primary responsibility is to oversee and implement the intake line for current and new clients seeking clinical outpatient services provided through the Lakeview Pantry’s Avondale and La Casa Norte locations. This position will also carry their own caseload of individual, couples, family, and/or group therapy clients, served out of the Avondale and La Casa Norte locations as assigned. This position will provide outpatient services to their caseload that includes, but is not limited to, direct service through scheduled psychotherapy appointments and facilitating referrals through case management and/or with the Lakeview Pantry Care Coordinator.
This position will also have an opportunity to develop programs and provide services through other avenues within the Social Services Department and will support the Manager of Social Services in program tracking, assessment, evaluation, and reporting to the greater Lakeview Pantry community. This position will rotate their time working out of the Avondale location (2718 W. Roscoe Avenue) and Humboldt Park location (3533 W. North Avenue) as needed and will be bilingual (English and Spanish, Russian, or Polish).
The holistic wellness of all team members is a top priority at Lakeview Pantry, and as such clinical consultation and professional development are integral parts of the Mental Wellness Program. This position will have access to a professional development budget to fund continuing education trainings, workshops, and seminars. License upkeep and professional membership fees are also funded by Lakeview Pantry. Additionally, this position will have access to a Licensed Clinical Social Worker and a Licensed Clinical Professional Counselor for weekly individual consultation and support, as well as regular group consultation and debriefing. There is no on-call requirement for this position.
Essential Job Functions:
- Operate intake line for individual, couples, family, and group psychotherapy service requests for clients residing in Avondale and Humboldt Park neighborhoods, maintaining a 72-hour response rate after initial contact from client
- Minimum one year experience working in a human services setting and engaged in direct client work
- Conduct 10-15-minute initial assessments by phone with new clients and assign them to available clinicians per identified needs
- Create Salesforce accounts and send initial paperwork to new mental health clients by email or mail; including, but not limited to: informed consent forms, intake documents, and assessments
- Provide direct psychotherapy services, using trauma-informed care practices, to Lakeview Pantry clients via scheduled appointments face to face and telehealth, maintaining a caseload of 10-15 clients split between Lakeview Pantry’s Avondale and La Casa Norte Locations
- Maintain accurate client case records that include assessments, interventions, service plans, and case notes in hard files and in Salesforce as appropriate
- Create weekly work schedule to efficiently manage workload of overseeing the intake line and personal caseload
- Implement targeted programs to identified high-risk populations as assigned
- Work collaboratively intra and interdepartmentally to assess community needs, connect with local social service providers, and market Lakeview Pantry services
- Respond to inquiries from the community members about services and refer to internal and external programs as appropriate
- Stay informed on local, state, and federal policies and trends and the impact on clients
- Participate in community meetings, trainings, gatherings, and events to act as a steward on behalf of Lakeview Pantry and to seek resources that can be helpful for clients
- Work collaboratively with all Lakeview Pantry team members, recognizing the importance of each department and role to ultimately provide quality services to Lakeview Pantry clients
- Master’s degree in social work or counseling required; LPC or LSW preferred with unrestricted Illinois license; if unlicensed this position is required to receive clinical supervision to test for clinical licensure once all supervised hours are obtained; clinical supervision will be provided on-site
- Bilingual (English and Spanish) required.
- Working knowledge of Microsoft Office and Google Products
- Strong human relations skills
- Understanding of the widespread impact of food insecurity and a willingness to work as a part of a team to ensure access to food and support services for all
- Understanding of the impact of social determinants, institutionalized discrimination, structural inequality, and oppression of social groups including but not limited to: race, nationality, ethnicity, gender, sexual orientation, veteran status, religion, age, and ability status, and the ability to identify how systems have impacted clients and intervene accordingly
- Understanding of and belief in the importance of trauma-informed care practice
- Creative and motivated self-starter
- Excellent written, verbal, and presentation skills
- Proven ability to work independently and as a member of a team
- Ability to handle volatile situations calmly, professionally, and respectfully
- Ability to work a flexible schedule including evenings and Saturdays
No calls please!