How Food Distribution at Lakeview Pantry Works
We collect over 1.5 million pounds of food every year from grocery stores, manufacturers, schools, businesses, religious congregations, individuals, and other agencies. We also receive food from the Greater Chicago Food Depository. Food drives are an important source of food for us so it’s important for individuals to know that we would love for you to work with us to collect food and other goods from your friends and associates.
We deliver donated and also purchased food to the Pantry. Groups and individuals drop off their donations, big and small, and we have two pantry vans (one for each of our locations) plus volunteers and their vehicles to pick up the food. Additionally we use a truck that requires a CDL license to pick up our food from the food bank. We have food coming in or going out of our pantries six days each week.
Each month we provide a 10 to 14 day supply of food to over 1,200 individuals through 3,800 client visits. This includes distributing fresh produce, bread, dairy, meat, canned and dry goods three days a week at our East site, two nights a week and a weekend morning at our West site, and delivering food to our homebound neighbors in need three Saturdays each month. Visits can be made once a month for food and once a week for additional fresh produce and bread.
Visitors, or clients, receive ‘client choice’. For clients who come to the pantry for food, we offer some of every variety of food we have on the shelf and clients can choose whether or not they can use it. Clients may have health issues like diabetes, high blood pressure, or food allergies which they have to take into account. Client Choice allows the client to get more of what they use and less of what they can’t. We also provide food in proportion to family size which is not always the case at every food pantry.
In addition to Home Delivery for our disabled clients we also offer donated clothing and household items free of charge as well as offer free case management services. In addition to bringing in speakers and resources to offer various classes and presentations, our case manager counsels and makes resource referrals to clients who need help with areas in their life other than food. The case manager assists with housing, job search, medical/dental benefits and general quality of life inquiries.
Our patrons responded that they are happy with the support they receive. In a recent survey we conducted, 98% of clients said they are happy with the food and service they receive at Lakeview Pantry. Our staff and volunteers are dedicated to offering high quality service and customer care to our clients.