Client Satisfaction Survey

The results of our client satisfaction survey are in! 98% of clients are satisfied with the services and food they receive at Lakeview Pantry. Thanks to the University of Illinois at Chicago Survey Research Laboratory for helping us create and analyze our client satisfaction survey! Staff will assess the results and develop an implementation plan for any needed changes.

Click here to download the full report.

Client Survey Fast Facts:
• 56.2% had to choose between paying rent, buying food or medication in the past 12 months.
• 80 % of clients are currently unemployed.
• 15% of clients receive unemployment compensation.
• The average income of clients is $754 per month – or $9,048 per year.
• 24% of clients have a Bachelor’s Degree or higher.
• 14% are veterans.
• 70.6% of clients receive services from Lakeview Pantry every month.